SAP Application hosting and management from NTT and Netmagic is an outsourcing offering situated in between application management and infrastructure management: it includes day-to-day operation of the application environment, optimization of the environment, and management of the infrastructure related part of the application.

SAP Application Services

  • Hosting Services - Dedicated Hosting, Co-location
  • Infrastructure Provisioning & Management of Hardware, Storage and Network
  • Database Management
  • SAP Administration, Operation and Upgrades
  • Security Management with Disaster recovery
  • Interface Management (case to case basis)
  • Workload Analysis and Optimization of application components
  • Authorizations & Role management and corrections services
  • Managed Firewall & Load Balancer
  • High Availability and Disaster Recovery Solutions
  • Extended monitoring and optimization of SAP applications and system landscapes

SAP Application Management

As part of SAP application management, we will conduct daily monitoring and routine checks of the SAP systems to best support you in the complex SAP landscape.

Daily Monitoring and Routine Checks

  • Administration & Monitoring
  • Change & Configuration Management
  • Performance Management
  • Operations Support

As well we offer many additional and tailored SAP Management Activities in addition to the standard monitoring and routine checks, e.g.

  • SAP System Installation
  • SAP User Account Management
  • Incident support and resolution
  • Transport Clients between systems
  • many more
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